Cash-point blunder

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coll
Posts: 192
Joined: 17 Oct 2007 15:55
Location: sydenham

Cash-point blunder

Post by coll »

I know there is little to no chance of recovering this but I thought I'd try.
After attending a friend's very upsetting funeral today, I went to the natwest cash-point on the high street. There, not really in my right mind, I walked away leaving the cash in the machine. :oops: The people in the bank checked and it had not been turned it.
Thought I'd put this out in case anyone found it.
Eagle
Posts: 10658
Joined: 7 Oct 2004 06:36
Location: F Hill

Re: Cash-point blunder

Post by Eagle »

Very best of luck. There are some honest people out there.

Many moons ago I found over 300.00 in carrier bag on street which I handed into Police. Turned out takings from Pub and they gave me a free meal.
Many people I spoke to said I should have kept the money. I disagree. I take it you have mentioned to Police just in case.
Annie.
Posts: 2070
Joined: 11 May 2012 17:48

Re: Cash-point blunder

Post by Annie. »

I really hope someone is honest and returns your money.

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stuart
Posts: 3688
Joined: 21 Sep 2004 10:13
Location: Lawrie Park
Contact:

Re: Cash-point blunder

Post by stuart »

SWMBO found a £50 note outside the bookies. Handing it in was problematical so it went into a charity box instead.
Hopefully if you don't get it back it will have gone to a good cause ... or back to the bookies :shock:

Stuart
SepticSkeptic
Posts: 129
Joined: 5 Jan 2012 22:35
Location: SE26

Re: Cash-point blunder

Post by SepticSkeptic »

Does it get sucked back into the machine if left for a long time?

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Eagle
Posts: 10658
Joined: 7 Oct 2004 06:36
Location: F Hill

Re: Cash-point blunder

Post by Eagle »

Shame on you Rod. Unless you gave to charity.
14BradfordRoad
Posts: 1671
Joined: 8 Oct 2011 23:22
Location: Somewhere over the rainbow..

Re: Cash-point blunder

Post by 14BradfordRoad »

rod taylor wrote: No I didn't. I bought a good bottle of wine and toasted my luck.
Oh dear, and I had you down for one of the good guys Rod! :cry:
Bovine Juice
Posts: 276
Joined: 14 Oct 2007 11:35
Location: Penge

Re: Cash-point blunder

Post by Bovine Juice »

I think cashpoints do suck the money back into the machine if you forget to withdraw it but only after a period of time (not sure but I'm guessing 30 or 40 seconds to allow for fumbling with wallet, etc). Obviously that needs nobody else to see it there first.
alywin
Posts: 941
Joined: 27 Aug 2009 12:33
Location: No longer in Sydenham

Re: Cash-point blunder

Post by alywin »

I'm pretty sure they do, too.
paultee76
Posts: 12
Joined: 18 Sep 2013 09:55
Location: Sydenham

Re: Cash-point blunder

Post by paultee76 »

If the cash was presented and not taken the ATM will retract the cash that is not taken, it puts it into a separate part so it can be identified. Depends on ATM but over 30 seconds and the ATM gets anxious and wants to take it back usually.

So assuming this is what happened the ATM will be over when balanced. If you were using the same card and ATM brand (ie Natwest card in the Natwest ATM) then raise it with them either in branch or over the phone. They should have processes for an ATM dispute.

If you were using different card and ATM (i.e Barclays card in the Natwest ATM) you still need to raise it with your card issuer not the ATM provider. Your card issuer will check there was a debit and raise an ATM dispute, again there is a formal process for this and SLAs are usually around 14 days.

One other thing to note. Are you sure the cash was actually presented to you as it could be that there was a cash trapping device on the ATM (a small risk I should point out) - it a little plate that sits over the presenter and grabs the cash. Again worth reporting if you have any doubts.
coll
Posts: 192
Joined: 17 Oct 2007 15:55
Location: sydenham

Re: Cash-point blunder

Post by coll »

Thanks for all this. I checked with Natwest. They did confirm that after 30 seconds the cash will be pulled back into the machine. But, it was about noon so the High Street was full and I suspect someone got to the machine before those 30 seconds! Apparently the cash did go out and several check-ins in the past few days with nothing. Its really my own fault. I was truly out of it after a devastating funeral and not paying attention to the real world. :oops: :oops:
marymck
Posts: 1579
Joined: 9 Feb 2008 16:30
Location: Upper Kirkdale

Re: Cash-point blunder

Post by marymck »

If someone got there that fast, it ought to be possible for the bank to generate a CCTV image for the police.

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Eagle
Posts: 10658
Joined: 7 Oct 2004 06:36
Location: F Hill

Re: Cash-point blunder

Post by Eagle »

I agree Mary.

How can this person live with themselves. They have stolen money from someone on the day they attended a funeral. Shame and more shame.
Sydenham
Posts: 324
Joined: 2 Sep 2007 09:08
Location: Wells Park

Re: Cash-point blunder

Post by Sydenham »

Well to be fair to whoever took the money, knowing it wasn't theirs, they wouldn't have known about the funeral. And to be clear about ny own view is that they shouldn't have done what they did - the funeral and circumstances surrounding why the OP forgot the money have nothing to do with it.
Eagle
Posts: 10658
Joined: 7 Oct 2004 06:36
Location: F Hill

Re: Cash-point blunder

Post by Eagle »

True Sydenham
One would hope that most people would be honest enough to hand any money into The Bank. After all it is theft.
Manwithaview1
Posts: 2162
Joined: 21 Jan 2012 21:23
Location: Sydenham Hill Estate

Re: Cash-point blunder

Post by Manwithaview1 »

coll wrote:Thanks for all this. I checked with Natwest. They did confirm that after 30 seconds the cash will be pulled back into the machine. But, it was about noon so the High Street was full and I suspect someone got to the machine before those 30 seconds! Apparently the cash did go out and several check-ins in the past few days with nothing. Its really my own fault. I was truly out of it after a devastating funeral and not paying attention to the real world. :oops: :oops:
I would ask them for evidence it was taken out including the video footage from the camera outside.

Are you a Gnat West customer?
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