Consumer law solicitor

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stone28
Posts: 24
Joined: 19 Jun 2008 16:16
Location: Sydenham

Consumer law solicitor

Post by stone28 »

Hi,

I am looking for a good lawyer specialising in consumer law. My expensive fridge-freezer broke down "beyond economical repair" just after 4 years and I would like to know what my options are re. sales of goods act. Most solicitors I found deal with everything but consumer law and I would like to speak with somebody who really has some experience here.

Thanks.
Rachael
Posts: 2455
Joined: 23 Jan 2010 13:42
Location: Sydenham / Forest Hill Intersection

Re: Consumer law solicitor

Post by Rachael »

A cheaper option - take out a subscription to Which magazine which gives you access to their legal services.
Wing
Posts: 141
Joined: 9 Oct 2006 15:11
Location: Sydenham Hill

Re: Consumer law solicitor

Post by Wing »

Stone28, this article may be of interest to you:

http://www.justanswer.com/uk-law/2kq5u- ... ayman.html
dickp
Posts: 567
Joined: 7 Jan 2005 14:39
Location: Cardiff

Re: Consumer law solicitor

Post by dickp »

I know a far bit about the legal market, so had a hunt on the law society directory for lawyers who say they consumer law around the SE26 area.

These three seem to cover the issues you're looking for. I've never used any of them, but they at least say they cover exactly what you're looking for:

http://www.falconlegal.co.uk/8.html
http://www.pj-h.co.uk/conslit.html
http://www.mtasolicitors.com/Services/C ... r_Law.aspx

p.s. you might have access to free legal advice via your house or car insurance policy, or via your bank or credit card. Have a look at your policy documents. Halifax and co-op also do legal advice, possibly on a fixed price basis. Google them.
Manwithaview1
Posts: 2162
Joined: 21 Jan 2012 21:23
Location: Sydenham Hill Estate

Re: Consumer law solicitor

Post by Manwithaview1 »

stone28 wrote:Hi,

I am looking for a good lawyer specialising in consumer law. My expensive fridge-freezer broke down "beyond economical repair" just after 4 years and I would like to know what my options are re. sales of goods act. Most solicitors I found deal with everything but consumer law and I would like to speak with somebody who really has some experience here.

Thanks.
You will be wasting your time chasing the fridge freezer company. Use the time to buy one online using a discount code or voucher, some of which are upto £50
stone28
Posts: 24
Joined: 19 Jun 2008 16:16
Location: Sydenham

Re: Consumer law solicitor

Post by stone28 »

Manwithaview1 wrote:
stone28 wrote:Hi,

I am looking for a good lawyer specialising in consumer law. My expensive fridge-freezer broke down "beyond economical repair" just after 4 years and I would like to know what my options are re. sales of goods act. Most solicitors I found deal with everything but consumer law and I would like to speak with somebody who really has some experience here.

Thanks.
You will be wasting your time chasing the fridge freezer company. Use the time to buy one online using a discount code or voucher, some of which are upto £50
Easier said than done ;-) My FF is 1K worth so I am not really that quick to spend another £1k just 4 years down the line.
stone28
Posts: 24
Joined: 19 Jun 2008 16:16
Location: Sydenham

Re: Consumer law solicitor

Post by stone28 »

rshdunlop, Wing and dickp thank you for your replies.

I was thinking about Which as I used to be a member but I have similar service from work. I thought face to face meeting might be more useful at the moment (or it's maybe just hopeful thinking).

I know about that article Wing - I have already report from engineer that it's beyond economical repair and I am not sure if that's enough as a proof that the FF weren’t durable enough when I bought it. Otherwise how can you prove that it was not satisfactory quality?

And dickp thank you very much for the links.
Manwithaview1
Posts: 2162
Joined: 21 Jan 2012 21:23
Location: Sydenham Hill Estate

Re: Consumer law solicitor

Post by Manwithaview1 »

stone28 wrote:
Manwithaview1 wrote:
stone28 wrote:Hi,

I am looking for a good lawyer specialising in consumer law. My expensive fridge-freezer broke down "beyond economical repair" just after 4 years and I would like to know what my options are re. sales of goods act. Most solicitors I found deal with everything but consumer law and I would like to speak with somebody who really has some experience here.

Thanks.
You will be wasting your time chasing the fridge freezer company. Use the time to buy one online using a discount code or voucher, some of which are upto £50
Easier said than done ;-) My FF is 1K worth so I am not really that quick to spend another £1k just 4 years down the line.
Apologies I didn't realise it was a serious FF. I would call their customer services and find out the life expectancy, 'I'm thinking of buying one of your fridges...'
Eagle
Posts: 10658
Joined: 7 Oct 2004 06:36
Location: F Hill

Re: Consumer law solicitor

Post by Eagle »

Whilst you hope white goods last more than 4 years , unless you have extended warranty I think you are wasting your time and money and should get a new one.
Annie
Posts: 1187
Joined: 13 May 2006 11:08
Location: Sydenham

Re: Consumer law solicitor

Post by Annie »

Send them a draft of the letter you "intend" to write to Watch Dog! :D
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