None of the ticket machines in London at any station (LU or NR) accept my pass to let me onto the platforms....I always have to get a guard to let me in.Barty wrote:If you have a ticket, you will be able to get through the gate.
If you do not, you will have to walk round to the ticket office and buy one, like any law abiding citizen
side gate at station open?
By yesterday afternoon, the help point was dismantled, and an announcement was being played every 8 minutes regarding the closure, supplementing the notices which are now located in the booking hall, on the sign outside the main entrance, and outside the entrance on platform one.noangel wrote:2 men dressed in orange dayglo outfits, mmm nice, were standing looking baffled at the Help Point (and the fence) by the P2 gate this morning.
There should be no reason now why anyone who uses either entrance of the station doesn't know that the plat 1 gate is gonna be closed from next Tues for eight weeks!!!!!!!
Why they had to change the old platform & entrance
in the first place.
There was the entrance on the other side of the road (well before some penpusher decided to install a lethal zebra crossing on a blind summit), with ticket office etc and platform further along to where it is now. I remember the lovely big clock and chocolate dispenser machine.
Why create more stairs for people to walk across and take the entrance away from the main road????
There was the entrance on the other side of the road (well before some penpusher decided to install a lethal zebra crossing on a blind summit), with ticket office etc and platform further along to where it is now. I remember the lovely big clock and chocolate dispenser machine.
Why create more stairs for people to walk across and take the entrance away from the main road????
Re: Why they had to change the old platform & entrance
has someone been killed on that zebra?!jackieboo wrote:in the first place.
There was the entrance on the other side of the road (well before some penpusher decided to install a lethal zebra crossing on a blind summit), with ticket office etc and platform further along to where it is now. I remember the lovely big clock and chocolate dispenser machine.
Why create more stairs for people to walk across and take the entrance away from the main road????
This reminds me. Over at FH station it seems that Southern have reneged on their commitment to keep their sidegate open past 8pm now that they have barriers fitted. It appears that the original design spec included a remote-operated gate which was then dropped during the build. As such, Southern are reasoning that they need to lock the gate at 8pm (when the ticket office closes?). Apparently this shouldn't be a problem once London Overground takes over the station in Oct (due to longer staffing hours, I guess).
So... has anyone heard whether Southern are planning a similarly insidious operation with our own step-free access to Platform 2 as I think these plans also had remote-operated gate? Is there a separate lockable sidegate incorporated into the plans in case Southern also decide to lock up our new gates 'enclosure' after it has been built?
So... has anyone heard whether Southern are planning a similarly insidious operation with our own step-free access to Platform 2 as I think these plans also had remote-operated gate? Is there a separate lockable sidegate incorporated into the plans in case Southern also decide to lock up our new gates 'enclosure' after it has been built?
It's still a sealed off building site where the side-gate used to be. They reckoned it would take 8 weeks which takes us to the end of June for completion.lambchops wrote:so....is the gate on platform 1 now open? i havn't been there for weeks.
However, see my post above though - I think there's a danger that this gate will be closed at 8pm (like the one at Forest Hill) until tfl take over.
Barty - do you have any info on the below (i.e will the sidegate be locked after 8pm as it is at FH)?Barty wrote:An 8wk estimate from Tuesday 5th May takes us to Tuesday 30th June, 2wks today. We shall see!
This reminds me. Over at FH station it seems that Southern have reneged on their commitment to keep their sidegate open past 8pm now that they have barriers fitted. It appears that the original design spec included a remote-operated gate which was then dropped during the build. As such, Southern are reasoning that they need to lock the gate at 8pm (when the ticket office closes?). Apparently this shouldn't be a problem once London Overground takes over the station in Oct (due to longer staffing hours, I guess).
So... has anyone heard whether Southern are planning a similarly insidious operation with our own step-free access to Platform 2 as I think these plans also had remote-operated gate? Is there a separate lockable sidegate incorporated into the plans in case Southern also decide to lock up our new gates 'enclosure' after it has been built?
Gaz,
I've only just seen your post of 18/6.
I'm afraid I have very little knowledge of this kind of side of Southern's operation. In the job I do, I get told when things happen after the event, I'm not in any way part of a process where I can have some input into shaping what will go on in the future.
I see my role here on the forum as an extension of the PA announcements and notices you will find at the station, another source of information about what is happening when things go wrong, and a source of information about why things happen the way they do on the railways.
Matters of policy about staffing levels and station access are things I don't come across day-to-day, can't influence, and would get in trouble for speculating about!
We did assume in the office that the new side entrance at Forest Hill would have a shutter that we would open and close remotely (like the one at Crystal Palace), but when it was completed, we weren't party to the decision as to why there wasn't, so I honestly don't know enough to comment!
I've only just seen your post of 18/6.
I'm afraid I have very little knowledge of this kind of side of Southern's operation. In the job I do, I get told when things happen after the event, I'm not in any way part of a process where I can have some input into shaping what will go on in the future.
I see my role here on the forum as an extension of the PA announcements and notices you will find at the station, another source of information about what is happening when things go wrong, and a source of information about why things happen the way they do on the railways.
Matters of policy about staffing levels and station access are things I don't come across day-to-day, can't influence, and would get in trouble for speculating about!
We did assume in the office that the new side entrance at Forest Hill would have a shutter that we would open and close remotely (like the one at Crystal Palace), but when it was completed, we weren't party to the decision as to why there wasn't, so I honestly don't know enough to comment!
Why? Surely their obligations under the DDA apply regardless and they have a duty to provide as equal a service as possible to disbaled passengers.......which would include not having to book help in advance.Barty wrote:As to the side gate - try Southern's Customer Services for an estimate of opening.....and in the meantime, if anyone needs assistance with crossing the footbridge, contact Southern's Assisted Travel unit, before you travel.
The easiest way they could have adhered to their legal obligations would have been to leave the gate as it was.
The vast majority of stations were built in a time when disabled people were treated as social outcasts.
That we now have a DDA is commendable, but a law can be devised much more quickly than the nation's Victorian railway station buildings can be upgraded.
Work is underway at many Southern stations to provide step-free access. Newer stations (Mitcham Eastfields, for example) had lifts installed when they were built.
Arrangements can be made for disabled travellers when they advise us of their plans.
That we now have a DDA is commendable, but a law can be devised much more quickly than the nation's Victorian railway station buildings can be upgraded.
Work is underway at many Southern stations to provide step-free access. Newer stations (Mitcham Eastfields, for example) had lifts installed when they were built.
Arrangements can be made for disabled travellers when they advise us of their plans.