From TfL:
I am writing to let you know that we have launched a new ‘Turn up and Go’ assistance service for mobility and sight impaired customers at all London Overground stations. Staff will provide assistance without the need to book in advance. This gives greater choice and flexibility for making spontaneous journeys; the service is already in place on London Underground.
For more information and to view our new ‘how to’ films featuring Baroness Grey‑Thompson, please visit tfl.gov.uk/accessibility
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