Hi Fishman:
This is great - we will be among your first customers, especially now (most of) the rest of my family eat fish.
Can I offer a word of advice about this Forum? It is your friend, but the odds are that one day you will displease a customer in some way, who will come on here and have a go at you. As long as you are doing the right thing for your customers in general, you'll find they will reply to any critics. We know your Mum and Dad, we know how good independent traders are for any High Street.
On the other hand, critics are sometimes themselves your best friend; we live in a culture where criticising someone to their face, even fairly, is unacceptably rude. So people posting anonymously on this Forum having a go at you may be a useful way of learning when you go wrong. In any case, the follow up discussion is certainly going to be useful.
Embrace the Forum, even when it hurts. Talk to George at Kente. He contacted me soon after he opened, when there were some negative stuff about him here - and I was very happy to suggest how he dealt with it. I think now there are only nice things written about Kente now - which is of course mainly because it's a great little coffee shop, rather than George's PR skills. But local PR does help
