strange happenings with post deliveries

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bensonby
Posts: 1656
Joined: 18 Jun 2008 12:28
Location: Kent

Post by bensonby »

Eagle wrote:Cannot understand the reluctance of The Met to look into crime , I naively thought that is what they were for.
I would have e mailed Mr Jim Dowd MP and get him to question the commander.
As I understand it all reported crimes must be investigated. the depth of that investigation can depend on lots of things including, but not limited to, the likelihood of it being solved, whether the investigation is in the public interest and whether the resources put into an investigation are proportionate to the outcome (in the public interest).
Barty
Posts: 653
Joined: 14 Dec 2008 09:25
Location: With Mrs Barty, or at work texting Mrs Barty

Post by Barty »

bensonby wrote:
Barty wrote:The sooner the Post Office's monopoly is smashed the better. Continuous and repeated failures to deal with everything from the most basic of customer service mistakes to serious flaws in delivery standards and security that warrant criminal investigations show the organisation to be fundamentally flawed and incapable of doing what it was created to do.
or the other way of looking at it is that the profitable areas of the business have been opened to tender creating loss of customs whilst they have still been burdened with the unprofitable areas which the competitors will not touch and therefore replace - consequently they have less resources than they used to.
It was good enough for British Rail :evil:

Whilst I was, and remain, against rail privatisation from an operational point of view, things are much better from a customer service point of view since privatisation.

Royal Mail's customer service collectively needs a MASSIVE kick up the posterior.
Barty
Posts: 653
Joined: 14 Dec 2008 09:25
Location: With Mrs Barty, or at work texting Mrs Barty

Post by Barty »

bensonby wrote:As I understand it all reported crimes must be investigated. the depth of that investigation can depend on lots of things including, but not limited to, the likelihood of it being solved, whether the investigation is in the public interest and whether the resources put into an investigation are proportionate to the outcome (in the public interest).
The disappearance of items of personal mail obviously not in the public interest according to local officers, even in these days of identity fraud?

And in any case, the Post Office should take ANY incident where misdelivery of post of post is suspected or proven seriously enough to conduct their OWN investigation.
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