Virgin Broadband

[Sigmund]

Hi Everyone!
I wanted to check to see if anyone is having issues with Virgin Media Broadband? Ours has been intermittent for past 9 days!

[angela53]

We do have problems from time to time but not recently

[sydenhamgardener2]

I used to be on Virgin - for years. Expensive and unreliable with diabolical customer service to boot.
I've recently moved to community fibre and I like it.
I got three months free and then it was still cheaper and faster than Virgin.
If you use my link I get a £100 amazon voucher and so do you.
https://communityfibre.co.uk/friends?re ... UDVAyOy-9y

[alywin]

Well, I'll consider moving to Community Fibre if they ever beat my current plan. *And* provided I can keep a non-broadband landline. Remember what happened in the terrible storms in Scotland earlier this year, when people were unable even to call for emergency help because their phones were broadband-only, and the broadband was out?

[Maxicocity]

We’ve had the same problems for the last 2.5 weeks. I’ve contacted them multiple times and been told different things. Again today I was told it should be fixed imminently. Have your issues been resolved yet?

[Sigmund]

hello - yes we had exactly the same. they finally changed the router to a different model and so far seems OK!

[annarosatg]

hmmm I have been having intermittent loss of broadband with Virgin Media since mid-August and its still ongoing... it happens every day, few times per day, making it very unreliable when working from home. They keep giving me a new ETA for the final fix and promptly on said ETA the problem is not fixed. They said its a severe network issue in SE26... new ETA is 7th October... which I doubt it will be met...

[sydenhamgardener2]

Only one thing that Virgin will understand - move to a more reliable supplier.

Try community fibre - £100 amazon voucher for you and same for me.

https://communityfibre.co.uk/friends?re ... UDVAyOy-9y

Been with them since January this year and they just work.