Patch wrote: also sorry, how many users go through sydenham station everyday using the platform 2 entrance/exit. because far more people go through that way than platform 1. i failed to see how having the gate or another office on platform 1 open for those approx 1,200 people is going to solve the problem at platform 2. that 1,200 is a very SMALL minority.
There are two distinct problems. Noone is linking them much, although if some of the people that currently use platform 2 use platform 1 instead then there will be a little bit less of a crush on platform 2.
That said, the two issues are generally seperate. The issue of the gate on platform one is really over equal access for disabled people and those with mobility problems. s.22 of the Disability Discrimination Act says that providers of goods and services must do all in their power to make access equal to that of able-bodied people. By having a buzzer access then the diabled are beholdant to other people to access the station. this was not the case before and able bodied people can let themselved in - thus it is retrograde and, probably, illegal.
The issue of the gates on platform 2 revolves around the fact that commuters are being unreasonably delayed. They are detained at the station for a considerable period of time in peak hours when this wasn't the case before. Therefore they are being invconvenienced - which is unlawful under railway byelaw number 6.
It really doensn't matter that the "majority" havn't signed a petition. What matters is that what the railway have done is wrong, and, in my opinion, illegal. Are you seriously suggesting that people want, and have campaigned for, these changes that Southern have made? If you do, then start a counter petition. I doubt you'll have any support.